First-Session Observation Sitting
A focused sitting where we watch recent first installs move through splash, account walls, and early screens, then narrate what interrupted progress.
Who it is for
Teams who already know the rough funnel but need a human reading of the first ten minutes.
Result
A short observation memo covering interruptions, confusing waits, and moments where people paused or abandoned.
Scope
One platform, up to ten first installs, one sitting day plus a written memo.
What is included
- Pre-brief on what counts as a completed first session
- Live or recorded first-install observation
- Timestamped notes on pauses and exits
- 45-minute debrief
What is excluded
- Full funnel reconstruction across weeks
- Engineering instrumentation work
Request an observation date
Mention this engagement by name when you write. We reply within two working days during Malaysian business hours.